Who we are:
OUTFIT, a successful part of Arcadia Group Limited, is a chain of out-of-town retail stores offering a wide selection of the best high-street fashion brands and latest trends all under one roof.
Over the last 5 years our business has been expanding and has gone from strength to strength with a massive growth rate, which makes Outfit an exciting place to work! It doesn’t stop there…OUTFIT has some of the largest stores in the Arcadia portfolio, in terms of space and turnover. Outfit’s aim is to give each of our customers a personal shopping experience that’s engaging and inspiring.
Representing OUTFIT by demonstrating passion and enthusiasm for the business
Providing excellent customer service, wherever you are in store (e.g fitting rooms, tills etc)
Having awareness of stock loss and how to prevent it happening
Maintaining high retail standards (Front and back of house)
Driving customer loyalty through email capture and account cards
Going the extra mile to ensure customers have the best shopping experience
Selling customer accounts with confidence and acheiving targets
Being able to 'sell' and advise customers through excellent knowledge of product
Supporting the store to achieve all its KPI's
Day to Day:
Day to day you will be working within a team to ensure great customer service is given whether its on our busy fitting rooms or our till point, You will work towards your individual weekly KPI targets and helping to achieve as a store also whilst maintaing high standards on our shop floor and back of house.
Passionate about OUTFIT, retail and fashion!
An awareness of current fashion trends and key looks for the season
Exceptional customer service skills
Enjoy being apart of a team
Good time management skills and be able to multi-task
Confident and approachable
Finally, OUTFIT sales advisors are extremely busy due to the number of brands in our stores, therefore you must enjoy working in a fast paced and commerically driven environment
Previous experience in fashion retail is desirable but not essential.
The exciting Part
- 25% Discount across all of our brands
- Uniform allowance
- A generous holiday allowance
- Company pension scheme