Topshop Topman

TOPSHOP / TOPMAN Customer Service Specialist

London Oxford Circus

TOPSHOP / TOPMAN Customer Service Specialist, London Oxford Circus

£7.85 - £8.50

Working Here

Our Oxford Circus Flagship store really is a 'one - off'. Our customers travel from all over the World to get a glimpse of what's going on behind the doors of our unique and iconic store. The store trades off 5 floors and total's 95,000 square foot of selling space, making it the largest store in the business! It receives 100's of new lines every week, so there is always something new and exciting to see. The pace is like no other and the atmosphere is unreal, keeping our customers coming back for more.

The Job

In Topshop Topman Oxford Circus you will be part of a dedicated team driving exceptional service in a Store which takes £150 million a year. You will take accountability for driving the service of the sales team, acting as a Role Model at all times by displaying your genuine love for the Brands and wanting to create a fun and memorable experience for the customer. You consistently strive to maximise sales opportunities and build brand loyalty, contributing to the store exceeding targets and last year’s performance. Working in a unique environment you recognise the high profile nature of the store and will work with pace and energy to reflect the buzz and atmosphere of this “one of a kind” Flagship.

Must Haves

  • Genuine love for TOPSHOP TOPMAN and proud to be a Brand Ambassador.
  • Passion for customer service, ensuring the customer remains at the forefront of everything that the team do.
  • Strong awareness of local knowledge to pro-actively seek, anticipate and respond to shifting trends and new market opportunities.
  • Strong planning and organisational skills with the ability to react quickly with changing priorities.
  • Ability to work with enthusiasm and pace.
  • Showing a passion for driving sales, ensuring that wherever possible every customer is able to purchase the item they wanted either in store, or online.
  • Previous experience in customer service is essential.

Added Extras

Please visit our 'Benefits' section for all the perks for working at TOPSHOP TOPMAN.

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