Export Coordinator


Export Coordinator


Competitive Salary

Job Title: Export Coordinator
Location: Group Logistics - London

To ensure the smooth flow of goods, documentation and information to Arcadia’s International Wholesale and Franchise partners. The candidate will be expected to remotely oversee the daily documentation activity being carried out in Leeds whilst ensuring that Partner requirements are met and any issues are resolved in a professional and efficient manner.

Reporting to the Exports Manager the main responsibilities include:

  • Ensuring that daily, weekly and monthly documentation and reporting deadlines are met
  • Managing the stock on hold process alongside the International Finance team
  • Creating new, and maintaining existing shipment schedules for use by DCs, Brands, Partners and freight forwarders to cover UK and International holidays
  • Maintaining SOPs, guidelines and training documents
  • Schedule through regular research and ensuring that internal processes are updated accordingly
  • Participating in regular operational review meetings with DCs, Brands, Partners and freight forwarders
  • Providing proactive operational direction to the business in order to ensure efficient running of the supply chain
  • Training on the other Export teams (Wholesale/Franchise/USA /Shopfit) to provide support and cover
  • Supporting the business with promotional activity and global launches for franchise & wholesale
  • Providing support to the Exports Manager on International projects and development plans


  • Maintaining up to date knowledge of export legislation and changes to the harmonized tariff
  • Inducting new starters to the business
  • Acting as point of escalation for any issues that the Assistants are unable to resolve
  • Supporting International and partners with changes to requirements following amendments to local legislation
  • Suggesting system and process enhancements and following through to delivery
  • Supporting the Wholesale and Franchise operations as required
  • Ad hoc activities as required


  • Accurate documentation supporting stock movements to all Partners
  • Maintaining up to date SOP’s
  • Partner pick & dispatch timelines met


  • Minimum of 3 years export & supply chain experience, with an understanding of classification and export documentation
  • Strong communication skills – both verbal and written
  • Working knowledge of MS Office
  • Numerate / analytical
  • Accuracy / attention to detail
  • An Adaptable individual with the ability to work under pressure and to deadlines
  • Confident individual with the ability to liaise at senior levels

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