Topshop Topman

TOPSHOP / TOPMAN Admin / Cash Office Assistant

London Oxford Circus

TOPSHOP / TOPMAN Admin / Cash Office Assistant, London Oxford Circus


Working Here

Our Oxford Circus Flagship store really is a 'one - off'. Our customers travel from all over the World to get a glimpse of what's going on behind the doors of our unique and iconic store. The store trades off 5 floors and total's 95,000 square foot of selling space, making it the largest store in the business! It receives 100's of new lines every week, so there is always something new and exciting to see. The pace is like no other and the atmosphere is unreal, keeping our customers coming back for more.

The Job

You will work behind the scenes at the heart of our global flagship operation within our Cash & Stock Accounts offices. The team are responsible for the cashing up and banking for up to 120 till points, work closely with the operational management team and they are seen as experts in their area and take an organised and detailed approach to their work. You will offer key support & service to the teams working front of house to aid them in giving our customers the best possible instore experience.

The Cash Accounts office deal with the physical cash, voucher & foreign currency payments made by our customers, with high attention to detail they reconcile the tills and feed back issues to the team leader. They are responsible for making sure our till points are set up ready for daily trading and must ensure all valuables & keys are secured at the end of the trading day.

The Stock Accounts office is a versatile office with ever changing resposibilities. The team is resilient and responds effectivley to the needs of the business, they report issues with store EPOS systems & in store technology to Arcadia systems teams to ensure timely resolutions that don't disrupt store trade & service. All paperwork relating to our 5 daily deliveries is dealt with by the team in an accurate and effiecent manner to minimise loss and protect store profits. 

The teams work in tandem with each other offering support & cover both ways throughout the day.



Must Haves

  • Genuine love for the Topshop / Topman Brand with a knowledge of fashion.
  • Strong mathematical skills.
  • Ability to work with enthusiasm and pace.
  • A desire to progress, asking for support from a Team Leader when required.
  • Passion for customer service, ensuring the customer remains at the forefront of everything that the team do.
  • Excellent organisational skills.
  • A sound knowledge of the business processes and procedures.
  • Ability to react quickly to changing situations and delivering at pace.
  • Willingness to work late nights and early starts regularly.
  • High level of attention to detail.
  • Flexible availability across Sun - Sat.

Added Extras

Please visit our 'Benefits' section for all the perks for working at TOPSHOP TOPMAN.

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