A BIT ABOUT
Operating at the heart of our business, Shared Services offer efficiencies to all of our Brands by providing centralised resources and competitive synergies for the Group. The Shared Services teams work across all Brands and are responsible for a huge range of activities from delivering product to over 30 countries worldwide, to achieving award winning store designs and handling 100,000 Customer Care calls each year. Within Shared Services there are over 1,000 employees working across 16 distinctive departments including IT, Finance, HR, Logistics, PR, Property, Digital and Purchasing.
Playing a key role in the Shared Services team, the IT Delivery Lead will take ownership for the IT applications, platforms and solutions that support the buying and merchandising operations across all seven Arcadia brands.
Responsible for delivering the applications and their enhancements to various projects and programmes, the IT Delivery Lead will ensure the evolution of the B&M platform by identifying and delivering any changes needed for improving the in-life performance of the applications. The role will also identify and deliver the technical strategy for the applications.
As a key point of contact between IT and Business functions, the IT Delivery Lead will play a pivotal role in setting and executing IT strategy for product and merchandising and delivering business benefits.
WHAT YOU WILL BE DOING DAY TO DAY
Taking ownership of the platform supporting the buying and merchandising operations of the UK’s largest privately owned fashion retailer is no mean feat, and no two days or project will ever be the same. Typical areas the IT Delivery Lead will cover will include:
Ownership: You will take ownership of the IT applications and services which underpin the buying and merchandising operations, including the underlying infrastructure components. An up-to-date understanding of the business processes and functions using them will come naturally to you.
Strategy & Roadmap: You will own and manages the roadmaps ensuring the applications have an agreed plan to meet Arcadia business’ future needs (including capacity)
Technical Delivery: Accountable for optimal estimations, ensures on-time and quality delivery of the applications through proactive management of risk and dependencies.
Vendor / Supplier Management: Influences vendor direction and roadmap in line with Arcadia needs, including vendor sourcing, deliverables and performance
Application Maintenance: Ensures service and operational readiness of the B&M platform by taking accountability for proactive maintenance & timely response from the internal and supplier teams
Budgetary Control: Sizes the application delivery and maintenance teams according to budgeted demand, escalating when commitments cannot be met. Monitors, controls and reports spend against budget for the team on an on-going basis.
The delivery of buying and merchandising platforms will be second nature to you, with solid experience in many of the following areas;
o Experience in defining and delivering large scale Purchasing and Merchandising IT solutions in an outsourced, offshored set up.
o Experience of working with Oracle RMS (Retail Merchandising System.)
o Experience of driving innovation across the supply chain and product lifecycle.
o Experience of working within a multi-brand, multi-location environment.
THE EXCITING PART
Generous holiday with holiday trading
25% staff discount
Early finish summer hours
Access to sample sales
Regular team and company social events
Company bonus scheme
Interest free season ticket loan
If you believe you have the skills and experience to be successful in this role, please click ‘Apply’ below to attach and send your CV in the email window.
We regret, due to volume, only suitable applicants will be contacted
You’ll find every Arcadia brand shares the same values. We all start with letting people be themselves. We are informal while professional, and we are all about mixing fun with commercial nous. Throughout your career with us we will help you develop, and give you the chance to influence our future. It's not only our products but our people who drive our success. Our people are at the heart of everything we do.